Return & Refund Policy

Last updated: February 2026

Return Eligibility

• Items can be returned within 7 days of delivery
• Products must be unused, undamaged, and in original packaging with all tags
• Proof of purchase (order number or invoice) is required

Non-Returnable Items

• Perishable goods
• Intimate or personal care items
• Gift cards and downloadable products
• Items marked as "Final Sale"

How to Initiate a Return

1. Contact our support team at support@example.com with your order number
2. We will provide return shipping instructions
3. Pack the item securely and ship it back

Refund Process

Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.

Exchanges

We currently do not offer direct exchanges. Please return the item and place a new order.